Returns & Exchanges

At DigiFilm, we stand by the quality of our electronic gear and offer a 30-day return window for items in their original packaging. Whether you are upgrading your camera or troubleshooting a component, our goal is to ensure your total satisfaction with every purchase.

1

Initiate Your Request

Log into your DigiFilm account and navigate to the 'Order History' section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Package Your Device

Securely pack the electronics in their original manufacturer box, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

3

Attach Shipping Label

Affix the prepaid shipping label provided via email to the exterior of your package and drop it off at any authorized courier location.

4

Inspection and Refund

Once our technicians verify the condition of the returned hardware, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing